Shipping policy

Shipping Area & Shipping Costs

Shipping costs vary depending on the destination country and product. The exact shipping costs are calculated automatically in the shopping cart.

Delivery Time

Our standard delivery time within the USA is typically 1–4 business days (depending on the shipping provider and destination).

For international shipments (outside the USA), delivery times can vary significantly depending on the country and logistics partner.

Customs, Taxes & Import Fees

For shipments outside the USA, customs duties, import taxes, or other fees may apply, depending on customs regulations in the recipient country. These costs are the responsibility of the recipient.

Please note that international shipments may require additional documentation and may be subject to delays due to customs clearance.

Tracking & Shipment Status

You will receive a shipping confirmation with a tracking number as soon as your order leaves our warehouse or the shipping provider.

You can use this tracking number to track the status of your order online.

Contact & Customer Service

For questions regarding shipping or delivery, you can contact us at any time at

support@burgschneider.com
Burgschneider Inc.
7453 Empire Drive
Suite 100 Building B
Florence KY 41042
United States
+49 69 98191800

Note on Special Cases

For bulky or particularly large items, we reserve the right to charge separate shipping costs for international shipments—we will inform you before you place your order if applicable.

For pre-orders or products with longer delivery times, the estimated delivery time is displayed in the respective product listing.